Unicard now have a strengthened range of ISO standards and other certifications following nearly 12 months of extensive external audits.
Our latest certification, ISO 20000-1, has been given to Unicard for the first time.
It completes the recent updating of our certifications, which enhances our organisation’s performance, resilience and reputation.
Our certifications now include:
- ISO/IEC 20000-1: demonstrating our commitment to delivering high-quality IT services
- ISO/IEC 27001: helping to protect our most valuable asset - information
- ISO 22301: ensuring our business can withstand and recover from disruptions
- ISO 9001: the foundation of operational excellence
- PCI DSS – Payment Card Industry Data Security Standard: underscoring our dedication to secure payment processing and cardholder data protection
- Cyber Essentials Plus: validating our organisation’s strong baseline security posture
This certification process involved multiple external auditors, much work by the compliance team and the cooperation of all the different teams within Unicard.
"Obtaining ISO 20000-1 is more than a certification - it's a strategic investment in operational excellence, customer satisfaction and long-term success.”
The certifications provide us with management systems that:
- Enhance market access and credibility
- Support regulatory compliance in both regions
- Foster a culture of excellence and accountability
- Attract top talent and empower employees with structured, efficient systems
- Offer professional development and recognition for our staff
- Support improved job performance through clear processes and training
- Provide greater job satisfaction in a well-managed, secure and resilient organisation
Stuart McCrorie, Unicard’s Compliance Manager, said: “Achieving the ISO 20000-1 (IT Service Management) certification, alongside our other ISO certifications (ISO 9001 Quality Management, ISO 22301 Business Continuity Management and ISO 27001 Information Security Management) is a powerful testament to our commitment to delivering high-quality IT service management.
“The standard sets the benchmark for excellence in IT service delivery, ensuring that services are aligned with business needs and customer expectations. Obtaining ISO 20000-1 is more than a certification - it's a strategic investment in operational excellence, customer satisfaction and long-term success.”
For further details about Unicard’s certifications, visit Our Certifications.